Terms of Service

1. Introduction

Welcome to Firehose ("we," "our," or "us"). By accessing or using our podcast learning platform, you agree to these Terms of Service. These terms govern your use of our mobile application, website, and related services.

2. Service Description

Firehose is a platform that:

• Automatically processes and segments podcast episodes into focused "soundbites"
• Uses machine learning to provide personalized content recommendations
• Offers curated podcast content discovery and learning experiences
• Provides search functionality powered by embeddings
• Enables content sharing and social features

3. User Accounts

To use certain features of Firehose, you must create an account. You agree to:

• Provide accurate and complete information when creating your account
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Be at least 13 years old to use our service

4. Content and Usage

Our platform processes and presents podcast content for educational and personal use. You agree to:

• Use content for personal, non-commercial purposes only
• Respect the intellectual property rights of original content creators
• Not redistribute, modify, or exploit content without proper authorization
• Not use our service for any illegal or unauthorized purpose
• Not interfere with or disrupt the service or its infrastructure

5. Machine Learning

Our platform uses machine learning to:

• Process and segment podcast content automatically
• Generate personalized content recommendations
• Power search and discovery features
• Analyze user behavior to improve our services

By using our service, you consent to our use of ML technologies and understand that recommendations are generated automatically based on your interactions and preferences.

6. Data Collection and Privacy

We collect and process data to provide our services, including:

• Account information and preferences
• Usage data and listening history
• Content interactions and behavioral patterns
• Device information and analytics

Your use of Firehose is also governed by our Privacy Policy. By using our service, you consent to our collection and use of data as described therein.

7. Third-Party Services

Our platform integrates with third-party services including:

• Firebase for authentication and account management
• OpenAI for ML features and content processing
• Google Cloud for speech-to-text and storage services
• Amazon S3 for content delivery
• Podcast Index for podcast discovery

These services are subject to their own terms of service and privacy policies.

8. Intellectual Property

The Firehose platform, including its software, algorithms, and user interface, is owned by us or our licensors and is protected by copyright and other intellectual property laws. Original podcast content remains the property of its respective creators.

9. User-Generated Content

When you share content, create bookmarks, or interact with our platform, you grant us a license to use that content to provide our services. You represent that you have the right to share such content.

10. Account Deletion

You may delete your account at any time through the app settings or by contacting us. Account deletion will remove all your personal data, including:

• Account information and profile data
• Listening history and play sessions
• User interactions and preferences
• Bookmarks and saved content

Account deletion is permanent and cannot be undone.

11. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend or modify the service for maintenance, updates, or other operational reasons.

12. Modifications

We reserve the right to modify these terms at any time. We will notify you of material changes by posting the updated terms on our website. Continued use of Firehose after changes constitutes acceptance of the modified terms.

13. Termination

We may terminate or suspend your access to Firehose at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our service.

14. Disclaimer of Warranties

Firehose is provided "as is" without warranties of any kind. We do not guarantee the accuracy, reliability, or completeness of any content or recommendations. We are not responsible for the quality or legality of third-party podcast content.

15. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

16. Governing Law

These terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

17. Contact Information

For questions about these Terms of Service, please contact us at:

• Email: support@exalto.ai
• Privacy: privacy@exalto.ai
• Address: 2261 Market Street STE 85419, San Francisco, CA 94114